LoansByEmmett

Communication Preferences

Manage how we stay in touch with you

At LoansByEmmett, we respect your communication preferences. This page explains how we communicate with you and how to manage your preferences.

Communication Types

We may communicate with you through various channels to provide our services and keep you informed:

Email Communications

  • • Loan updates and status notifications
  • • Market insights and rate alerts
  • • Responses to your inquiries
  • • Transaction updates

Phone Calls

  • • Follow-up on inquiries
  • • Loan consultation calls
  • • Important transaction updates
  • • Personalized consultations

Text Messages

  • • Appointment reminders
  • • Quick updates on your loan
  • • Time-sensitive information
  • • Only with your consent

Service Updates

  • • Account notifications
  • • Policy changes
  • • Security alerts
  • • Essential service messages

Text Message Opt-In

Fill out the form below to receive text messages from LoansByEmmett about your loan updates, appointment reminders, and important notifications.

Your Choices

You have control over how we communicate with you:

  • Marketing Communications: You can opt-out of marketing emails and promotional messages at any time by using the unsubscribe link in our emails or contacting us directly.
  • Text Messages: We will only send text messages if you explicitly opt-in. You can opt-out by replying STOP to any text message or contacting us.
  • Phone Calls: If you prefer not to receive phone calls, please let us know and we'll note your preference.
  • Service Communications: Some communications are necessary for our service and cannot be opted out of while you're using our services (e.g., transaction updates, account notifications).

How to Update Preferences

To update your communication preferences or opt-out of certain communications:

Email Us:

[email protected]

Include "Communication Preferences" in the subject line

Call Us:

(866) 617-7381

Monday - Friday, 9 AM - 6 PM PST

Mail Us:

LoansByEmmett

Division of Loan Factory

NMLS #233747

Compliance

Our communication practices comply with the CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and other applicable laws. We never sell or share your contact information with unrelated third parties for their marketing purposes.

Questions?

If you have questions about our communication practices or need assistance updating your preferences, please don't hesitate to contact us. We're here to help!

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